Pik Palace, Shahdag, Autograph Collection

Everything

Staying at Pik Palace was a real treat. We were upgraded to a beautiful, spacious suite with spectacular mountain views. Thank you Jasmine and Niyaz at the Front Desk for your great service, and for going the extra mile to make our stay truly exceptional. Breakfast is fabulous, and we had a great dinner at Terrazza. The ski hire facilities were very convenient. The ski facilities in Shahdag were well-organised, and we enjoyed our time on the slopes. The gym, pool, steam and sauna facilities were clean and well-maintained. Staff at the spa were very helpful and accommodating.

It was an incredible stay. The infrastrucutre and customer service is top notch, and as someone that had never skied before, the guys (Roshan and team) at the ski shop were extremely helpful and the instructor (Amil) was extremely polite, friendly and patient. Additionally, Abdurrehman at the main desk was extremely accommodating and helpful with a variety of requests. The breakfast is a feast with great variety, freshness and quality of food every morning. The hotel is also located to give guests incredible views of the snow peaks.

We absolutely loved this property, especially their outdoor hot swimming pool, offering excellent views of the snowcapped mountains in the backdrop. There's also an indoor hot pool for those who may not be willing to go for the outdoor experience. The breakfast included in the package is also excellent, with a great variety of food on offer. The staff was excellent too, very polite, helpful & lovely. The location is perfect, you just step outside and take the stairs down to the area where the Shahdag mountain coaster starts and there are several shuttle buses running to Shahdag mountain resort. I have no complaints about my stay in this property!

Room - super luxurious, the heated outdoor pool is a master stroke in this property, indoor pool and jacuzzi are also superb, Gym small but for a holiday- perfect, Breakfast lavish, breakfast restaurant- with mesmerizing view. Staff is the best Ive experienced in any hotel worldwide, from the security at the gate to the senior management, who were there to help you at every step. Italian restaurant has an extensive menu and once again extremely courteous staff looking after all your needs, the view from the room- you can just sit and admire for hours, the calm and the peace is what you desire on a holiday, activity center is a 5 minute drive, cant get better than this