Everything
Nawwaf
Februari 2025
I stayed 1 night at Pik Palace, Shahdag, Autograph Collection – and overall, the experience was great. The location and facilities were perfect, and the staff was absolutely wonderful. However, when it comes to value for money in the restaurants, I was not satisfied. The prices were unbelievably high – on par with restaurants in Dubai, which was quite surprising. That said, the meals were delicious, and we really enjoyed the food despite the cost. The breakfast was good – not perfect, but still enjoyable. In summary: ✔️ Place – Perfect ✔️ Facilities – Perfect ✔️ Staff – Super ✔️ Food – Delicious ❌ Restaurant Prices – Too high ✔️ Breakfast – Good, not great Would I return? Maybe – but I’d definitely plan meals a bit differently next time.
Mushfiq
April 2025
Staying at Pik Palace was a real treat. We were upgraded to a beautiful, spacious suite with spectacular mountain views. Thank you Jasmine and Niyaz at the Front Desk for your great service, and for going the extra mile to make our stay truly exceptional. Breakfast is fabulous, and we had a great dinner at Terrazza. The ski hire facilities were very convenient. The ski facilities in Shahdag were well-organised, and we enjoyed our time on the slopes. The gym, pool, steam and sauna facilities were clean and well-maintained. Staff at the spa were very helpful and accommodating.
Bahiyya
Februari 2025
The hotel has a great location for those that want to ski as it's located at the starting of the skiing slope; plus the ski shop where you can book private lessons and rent equipment is at the basement of the hotel making it a perfect location! Abdulrahman and other staff at the reception were very welcoming and able to support in any request, including the late check-out. The hotel has 2 pools, including an external one with hot water - a great pleasure to enjoy it when snowing and mountains around you are completely white. I would definitely suggest this hotel to people aiming to spend nice time on the snow! My family with 2 kids enjoyed it a lot and we will definitely plan to come again next year.
Rickye81
Januari 2025
It was an incredible stay. The infrastrucutre and customer service is top notch, and as someone that had never skied before, the guys (Roshan and team) at the ski shop were extremely helpful and the instructor (Amil) was extremely polite, friendly and patient. Additionally, Abdurrehman at the main desk was extremely accommodating and helpful with a variety of requests. The breakfast is a feast with great variety, freshness and quality of food every morning. The hotel is also located to give guests incredible views of the snow peaks.
Mustafa
Januari 2025
Location, big size of the rooms, overall everything was good
Rola
Desember 2024
We absolutely loved this property, especially their outdoor hot swimming pool, offering excellent views of the snowcapped mountains in the backdrop. There's also an indoor hot pool for those who may not be willing to go for the outdoor experience. The breakfast included in the package is also excellent, with a great variety of food on offer. The staff was excellent too, very polite, helpful & lovely. The location is perfect, you just step outside and take the stairs down to the area where the Shahdag mountain coaster starts and there are several shuttle buses running to Shahdag mountain resort. I have no complaints about my stay in this property!
Medha
Januari 2025
We had a very pleasant stay. The pool, location, room service, and breakfast were all very good. Everything was well-organized, and we truly enjoyed our experience.
George
April 2025
Room - super luxurious, the heated outdoor pool is a master stroke in this property, indoor pool and jacuzzi are also superb, Gym small but for a holiday- perfect, Breakfast lavish, breakfast restaurant- with mesmerizing view. Staff is the best Ive experienced in any hotel worldwide, from the security at the gate to the senior management, who were there to help you at every step. Italian restaurant has an extensive menu and once again extremely courteous staff looking after all your needs, the view from the room- you can just sit and admire for hours, the calm and the peace is what you desire on a holiday, activity center is a 5 minute drive, cant get better than this
Junaid
Desember 2024
I WAS SICK THE MAJORITY OF TRIP, I APPRECIATED THE SWIFTNESS AND CONVENIENCE OF DOCTORS/AMBULANCE TO HELP. BUFFET WAS GOOD AND ITALIAN RESTAURANT, BUT AGAIN, VERY SLOW SERVICE. SKI IN SKI OUT WAS PERFECT.
Gail
Maret 2024